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Why can’t I order Perfumes, Aftershaves, Nail Varnish or Aerosols?
Due to international aviation regulations, we cannot send certain beauty products to your chosen delivery country. We apologise for any inconvenience this might cause.
|Service & Destination||Postage Cost||Delivery Aim|
|Standard International||£3.95 or FREE when you spend £50 or more||10-20 working days|
|Airsure||£7.95 per order||7-10 working days|
The majority of our orders are dispatched within one working day
Our delivery aims are based on the average delivery times experienced by the majority of our customers. As we cannot guarantee the exact speed of all our delivery services we ask that you wait 20 working days before contacting us about an overdue delivery.
All products purchased through this website are covered by our 30 day no quibble guarantee. If you are not totally satisfied with your order or have simply changed your mind, return the unopened item to us within 30 days of receipt, and we will refund you. Please enclose a brief letter including your name and address and an explanation as to why you are making the return. Please note we do not refund any postage you may have been charged.
Sales taxes, duties & administration charges
If you are subject to any of the above charges when you receive your order, we will be happy to refund you. Please send us a copy of the payment receipt by email to firstname.lastname@example.org, within 30 days of order receipt. In some cases the sales tax charged may be more than your total order value due to customs administration fees. In these circumstances we are unable to refund more than the original order value. We reserve the right, to change our tax refund policy at any time without notice.
Gift vouchers are sent out using Standard Letter Mail.