myDelivery Terms & Conditions

Simply add myDelivery to your basket like any other product and purchase at checkout.

£9.90 for a 12-month subscription.

Yes, unless you contact us through Your Account to cancel.

In the very rare instance Next Day Delivery is not available, you will still be able to enjoy free Standard delivery.

It is only available for customers in mainland England, Wales, and Scotland.

You can cancel through Your Account area or contact our customer services team.

No, simply add to basket and pay, and we’ll do the rest. The next time you shop, the delivery options will appear for free. Please allow up to 24 hours for your account to be created.

In order to purchase an myDelivery subscription, you must select and add the service to your basket.

By purchasing an myDelivery subscription you will be given free delivery across all our Delivery Options (except Same Day Delivery) for all eligible purchases from www.allbeauty.com

myDelivery is valid for 12 months from the day you sign up. myDelivery will automatically renew on the 12 month anniversary of you joining unless you contact us to cancel your subscription. You can cancel through Your Account.

You must have a registered www.allbeauty.com customer account and be logged in to your account to use your myDelivery subscription.

Your myDelivery subscription is restricted to orders shipping to mainland England, Wales and Scotland only and it cannot be used in any other country.

Your myDelivery subscription is strictly for personal use only and must not be used for business, re-sale or wholesale purposes.

There is a minimum order value of £10 for purchases made.

You can order (and make free returns) as many times as you want but this is subject to fair use – excessive use of, or placing unusual burdens on, the service would be deemed to be unfair. We reserve the right to remove those subscribers who are deemed to be using the service unfairly.

You cannot transfer or exchange your myDelivery subscription for any other purpose, amount, gift, items, money, vouchers or other form of compensation.

You are responsible for using your myDelivery subscription in accordance with these terms and conditions.

To the fullest extent permitted by law we exclude any and all liability for any loss, damage or injury occurring to you or any third party arising from your use of this subscription.

You can cancel your myDelivery subscription within 14 days of subscribing by contacting Customer Services. A full refund of your subscription fee will be given if you have not made any eligible purchases within the first 14 days of subscribing. If you have had a myDelivery subscription for more than 14 days or made any eligible purchases within the first 14 days, you won’t be able to cancel your subscription and receive a refund.

To cancel your myDelivery before the renewal date, you will need to contact Customer Services through Your Account. Simply leave a message and we will be in touch to confirm within 24 hours. We also have a Live Chat facility which can be used if available.

myDelivery performance is subject to the availability of services which may change at any time without notice. We will use our best efforts to meet a high standard of delivery however occasionally we may experience delays, including without limitation during busy periods such as sale / Black Friday or in circumstances outside of our control such as courier availability, courier delays, traffic, weather or accessibility of the premises. We will endeavour to communicate to you as soon as reasonably possible in respect of any delays.

Next Day Delivery is only available on orders placed before the cut-off time specified at checkout. The cut-off time for all deliveries may change for short periods (they may be brought forward during busy periods). Up to date information is available at checkout.

Next Day Delivery is only available to mainland England, Wales and Scotland.

Deliveries will not be made on public holidays.

See our Delivery Information page for more information regarding delivery availability.

We will not be held liable for any delays or failure to comply with our obligations if the delay or failure arises from any cause which is beyond our reasonable control or during busy periods when delivery times may be extended.

We may decide to suspend or terminate your myDelivery subscription at any time in our sole discretion. Where we exercise our right to terminate, you will be given a prorated refund based on the number of full months left on your subscription.

A refund will not be provided for termination if we suspect or discover conduct that we determine (in our sole discretion) violates these terms or any applicable law and/or involves fraud or misuse.

If we suspect or discover that a myDelivery subscription has been used in breach of these terms and conditions, we will also have the right to recoup all our direct delivery costs and losses from the account holder.

We reserve the right to accept or refuse membership and to update any terms and conditions at our discretion. All other allbeauty terms and conditions apply to the purchase of the subscription in addition to these terms, including our Terms and Conditions.

These terms shall be governed by and construed in accordance with the laws of England and Wales, and any disputes shall be decided exclusively by the English courts.