came damaged twice.No perfume in it with broken glass Cant get through on the phone dead line. My emails are not read asking me to create a returns label which does not exist under my order anymore Shambles. I want my money back. But can't talk to anyone as the lines are dead

Delivered completely broken, but promptly redelivered again within 4 days which I received today, again completely in pieces of glass inside with no perfume. Don't know what is wrong. It is not showing up in my orders as this is a replacement for a broken one. Now this is broken as well, no way to create a returns label. Telephone number does not work. Written a message again today to refund the money. Hope they reply back Dr Balaji

still waiting delivery