Our Promise To You
At allbeauty we promise to bring you the best available prices. We constantly check our prices to ensure they are the very best online, but occasionally a product can appear elsewhere at a lower price. If this happens we will match that price (including Standard UK Delivery) before you place your order, as long as we are able to verify that the product is new, identical to the individual product, the same size and colour.
Who we match
We are only able to match prices of those competitors who we know source comparable, freshly manufactured products. Products of unknown age and quality are often much cheaper to source, hence we cannot match all online prices.
- Beauty Bay
- Fragrance Direct
- Harvey Nichols
- House of Fraser
- John Lewis
- Look Fantastic
- The Fragrance Shop
- The Perfume Shop
How we match
- Send us an email with a link to the product on our site and a link to the product on our competitor’s site.
- We’ll verify the price match and send you a voucher code to use when you place your order, crediting you for the difference between the competitor price and our own.
- If for any reason we can’t price match we’ll let you know straight away with a clear reason why.
Extra information you need to know
- The competitor’s product must be identical to the one sold on our site (including condition, size and colour) and must be available for immediate dispatch.
- We will match the product price only as displayed on the competitor’s website. Delivery, samples and free gifts are not included.
- Price match applies to prices as stated in GBP and delivered to UK addresses.
- Price match must be agreed before purchase with a customer care agent from allbeauty. All price match codes are valid for 24 hours.
- Only 1 unit per order may be purchased using price match.
- Price match after purchase is at our discretion, up to a maximum of 7 days after purchase.
- Price match after purchase will be by refund. We reserve the right to decline price match on prices that look like an error.
- We reserve the right to withdraw the Price Match Promise at any time.
- Price match cannot be used in conjunction with any other offers.
Email Us About A Price Match
Use the form below if you’ve found a product cheaper at one of our listed competitor’s websites and we’ll respond as quickly as we can.
Call us about a price match
You’re also welcome to call us with a Price Match Promise enquiry on +44 (0) 1446 688111. We look forward to hearing from you.